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LunaBirth Doula

Privacy Policy

Last updated: April 2026

This Privacy Policy explains how LunaBirth Doula, operated by Myriam Liaigre (referred to as "we", "us", or "our"), collects, uses, and protects your personal data when you visit our website or use our services. We are committed to protecting your privacy in accordance with applicable data protection regulations, including the General Data Protection Regulation (GDPR).

1. Who We Are

The data controller responsible for your personal data is:

• LunaBirth Doula — Myriam Liaigre

• Email: lunabirthdoulamallorca@gmail.com

• Website: www.lunabirthDoula.com

If you have any questions about how we handle your data, please do not hesitate to contact us.

2. What Data We Collect

Depending on how you interact with us, we may collect the following types of personal data:

When you contact us or book a service:

• Full name

• Email address

• Phone number

• Due date or pregnancy-related information shared with us voluntarily

• Any other information you choose to share in messages or forms

When you visit our website:

• Browser type, device, and network information

• Pages visited and timestamps

• IP address

• Referring website

3. Why We Collect Your Data

We process your personal data for the following purposes:

• To respond to your enquiries and booking requests

• To provide and manage the doula services you have engaged

• To send you appointment reminders, relevant updates, or follow-up communications

• To send marketing or newsletter emails (only with your explicit consent)

• To improve our website experience through anonymous analytics data

• To comply with legal obligations

4. Legal Basis for Processing

We rely on the following legal bases to process your data:

• Contractual necessity: to provide the services you have requested

• Legitimate interest: to respond to enquiries and improve our services

• Consent: for marketing communications and cookies (which you may withdraw at any time)

• Legal obligation: where required by applicable law

5. Cookies and Analytics

Our website uses cookies and similar technologies to help us understand how visitors use the site. This may include:

• Functional cookies required for the website to operate correctly

• Analytics cookies to measure traffic and user behaviour (e.g. via Squarespace or Google Analytics)

You will be asked for your consent before non-essential cookies are placed on your device. You can manage or withdraw your cookie preferences at any time via the cookie banner or your browser settings.

6. How We Share Your Data

We do not sell your personal data. We may share it with trusted third parties solely to support the operation of our services, including:

• Our website and hosting provider (e.g. Squarespace)

• Email communication tools (e.g. Mailchimp, if used for newsletters)

• Payment processors, if applicable (e.g. PayPal or Stripe)

• Public authorities, where required by law

All third-party providers are required to process your data in compliance with applicable data protection regulations.

7. International Data Transfers

Some of our service providers may be located outside the European Economic Area (EEA). Where this is the case, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent frameworks, to protect your data.

8. How Long We Keep Your Data

We retain your personal data only for as long as necessary:

• Enquiry and contact data: for as long as needed to respond to your request

• Client records: for the duration of our working relationship plus any legally required retention period

• Marketing data: until you withdraw your consent

• Analytics data: in anonymised form, with no fixed retention limit

Once data is no longer needed, it is securely deleted or anonymised.

9. Your Rights

Under GDPR and applicable data protection law, you have the right to:

• Access the personal data we hold about you

• Rectify any inaccurate or incomplete data

• Request deletion of your data (subject to legal obligations)

• Restrict or object to certain types of processing

• Withdraw your consent at any time (where processing is based on consent)

• Receive your data in a portable format

• Lodge a complaint with your national data protection authority

To exercise any of these rights, please contact us at contact@lunabirthDoula.com. We will respond within 30 days.

10. Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, alteration, disclosure, or destruction. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

11. Marketing Communications

If you have opted in to receive our newsletter or promotional communications, we may contact you by email about our services, events, and resources. You can unsubscribe at any time by clicking the link at the bottom of any marketing email or by contacting us directly.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the date at the top of this page. For significant changes, we will notify you via email or a notice on our website.

13. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: